Shipping Policy
We are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines the process, timelines, and important details regarding the delivery of your purchases.
Order Processing
All orders are processed within 1–3 business days after successful payment confirmation. Orders are not processed or shipped on Sundays or public holidays.
In case of high order volumes, processing may be slightly delayed. We appreciate your patience and will notify you in case of any significant delay.
Shipping Time
Once your order has been processed and dispatched, delivery typically takes 3–7 business days, depending on your location.
- Metro Cities: 2–4 business days
- Other Cities & Towns: 4–7 business days
- Remote Areas: 5–10 business days
Please note that delivery timelines may vary due to factors such as weather conditions, courier delays, or unforeseen circumstances.
Shipping Charges
Shipping charges are calculated based on your location and order value.
- Free shipping may be available on selected products or orders above a certain amount
- Any applicable shipping charges will be displayed at checkout before payment
Order Tracking
Once your order is shipped, you will receive a tracking ID via email or SMS. You can use this tracking number to monitor your shipment status in real-time.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery. Kindly provide clear images or videos as proof to help us resolve the issue quickly.
Contact Information
If you have any questions or concerns regarding shipping, feel free to contact us:
Email: eastcoastcoffeeroasters@gmail.com
Phone: +91 90807 80523
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